Adults’ Classes

For adults 20 years and older

Many of us find ourselves in various conflict situations desiring to resolve them well. And then it hits you: you don’t really know how to do that! Or you realize you are too scared of conflict to do much except freeze. Mediation skills can be learnt and put into practice if taught simply and practically. Our classes seek to equip you with the EQ and negotiating skills necessary to mediate your way through whatever context you find yourself in. The workplace, community life, family dynamics, schools, the business world……all these places contain conflict and demand that you know how best to respond. Why us adults were not all taught this at school is a mystery (click here for our Kids’ classes page ?) but it is not too late to learn for the first time, or sharpen the skills you have no doubt already starting learning along the way. 

Workshops are available, alternatively an 8 week course. This comprises of hour-long sessions, covering among other things, the following topics:

• knowing yourself – how do you personally tend to react to conflict?
• the art of attentive listening
• recognising our own emotions
• recognition of others’ emotions and empathy
• the languages of apology and forgiveness
• mediating and negotiating a conflict in which you are personally involved
• handling power dynamics
• fascinating and helpful case studies